Frequent Questions

Shore Points® and Texting

View our rewards program Terms & Conditions here and our Privacy Policy here

Notify your server what product you'd like to redeem, then scan your Card under the bar code reader or enter the phone number associated with your account. Only individual subs can be redeemed. You can also redeem points when you order online or through the Jersey Mike’s app.

Simply use the phone number with which you registered.

The balance will appear on every receipt. You can also check your balance online here or via our mobile apps, available for both iPhone and Android Phones.

If you registered using your phone number, the card can be replaced and all points transferred to a new card. Ask your cashier to replace your card. The lost or stolen card will become void.

No.

Anyone with a mobile phone – feature phone or smartphone – can receive text notifications and messaging when you enroll in the program at one of our stores and agree to the terms & conditions.

Yes. Your membership point balance and rewards status are printed at the bottom of every purchase receipt at participating Jersey Mike’s locations. You can also check your balance using our gift card balance checking form or on our mobile app (only available in US).

If you need to merge two active Shore Points® accounts please reach out to shorepoints@jerseymikes.com with both the old and new phone numbers you need to merge as well as the approximate balance on each card. Please note which number you’d like deleted and which number you’d like to retain.

Yes. Our new online ordering platform allows multiple Accounts to use the same Shore Points® number.

You can replace the phone number for your Shore Points® at any one of our Jersey Mike’s locations nationally by simply asking one of our employees to replace your old phone number with your new phone number.

Updating your phone number for your Shore Points® Rewards account needs to be done directly at your local Jersey Mike’s.

No! Jersey Mike’s Shore Points® will never expire and are good at any Jersey Mike’s location in the country they were activated in.

Cards can be picked up at any participating Jersey Mike’s location, or you can choose a cardless membership by signing up with just your phone number on our website.

Anytime before your purchase is finalized, you scan your card under the bar code reader or enter the phone number associated with your account. When a qualifying purchase is made the points will be added.
Sub Size Earned on Purchase Redeemable With
Kid's Meal (where available) 3 n/a
Mini, or Breakfast Sandwich (where available) 4 48
Regular, Wrap or Sub-in-a-Tub 6 72
Giant 12 144

*A maximum of 144 points can be redeemed per transaction.

Email Club

You can unsubscribe or change your settings using the link at the bottom of any of the emails we send you.

Every year a week before your provided birth date, we will send you a coupon for a free regular sub and 390ml fountain drink. Your Email Club subscription must be confirmed at least 8 days before your birthday to ensure your receive the offer, otherwise you will receive it the following year.

We normally send anywhere from 12-15 emails per month.

We'll send you our current promotion and a coupon in almost all the emails we send.

General

To make a difference - one sub at a time - with the highest quality, freshest made sub in the industry; exceptional customer experiences; and meaningful community support.

Jersey Mike's Subs locations are individually owned and operated. Each owner is responsible for staffing his or her own store. If you are interested in a career, or need a reference check, W2, or other site specific information, please direct inquiries to your neighborhood Jersey Mike's. Visit our careers page for additional information.

Jersey Mike's has a rich history of entrepreneurship and tasty sub sandwiches. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs – the same recipe it started with over 50 years ago. Passionate Jersey Mike's fans crave their subs made Mike's Way&tm; with onions, lettuce, tomatoes and a signature olive oil blend, red wine vinegar and spices. We use only private labeled meats and cheeses that are sliced fresh for each sub sandwich and piled high on in-store baked bread. Everything is quickly made to order for each customer, just the way the first subs were made at the original Jersey Mike's. The Jersey Mike's experience always includes its trademark neighborly banter served up by our high-energy Jersey Mike's team. View more details on our history and culture.

Yes! You may obtain information by accessing the Weight Watchers® website and contacting your local Weight Watchers®.

The original Jersey Mike's Subs has been transformed into our National Training Center. You may want to stop by our flagship location at 901 Richmond Avenue, Point Pleasant Beach, NJ, (732) 892-9546, just a few blocks east of the original store.
We love that you would like to decorate your house or office like the interiors of our restaurants – after all, imitation is the sincerest form of flattery! You can find all of our paint colors at your local Benjamin Moore paint store. The photographs and wall mural are proprietary to Jersey Mike's and are not available for retail sale.
The company is privately held with no current plans to go public.